Privacy Policy

Overview

Please read these Privacy Policy and our Terms and Conditions (“terms”) before using www.grandessays.com (the “website” or “site”). Your privacy is very important to us and we take your concerns seriously. We abide by US rules on data protection. We believe you should know as much as possible about our practices, so that you are able to make an informed decision as to whether you wish to use our services.

This policy applies to our site at www.grandessays.com and describes the information we collect and what may happen to that information. The policy refers only to information collected from the Site and does not apply to any third party sites for which links might be provided from the Site.

The information we collect

As part of the normal operation of our services, we may collect basic billing data (e.g. name, address, email address, contact telephone number) when you register with us. All the additional additional financial information, e.g. credit card details, is only to be provided to our third party online payment processing system (PayPal.com).

How we use your information

Your information is used for internal purposes. We use it to identify our customers and to send order confirmations. Delivery and billing information (i.e. billing/delivery addresses, phone number) at the checkout page is collected in order to process your order and to contact you in the event that there is a problem with your order. We use financial information not only to check your name, address and other information, but also to bill you for use of our services.

In some cases, we may also disclose your personal information to third parties and it may be used by those third parties as well as us.

If you send us correspondence such as emails or letter, we may collect such information and place it in a file which is specific to you.

By using the Site and placing your order with us, you are consenting to the collection and use of your personal information by us. You should note that we may use the information we have collected about you to contact you and deliver information to you about our services generally. If you do not want us to contact you, you may choose to ‘unsubscribe’ from these communications (see below for details).

Cookies

We use data collection devices such as ‘cookies’ on certain pages of our site. These are small files placed on your hard drive which help us to provide customized services to you. Certain features of the Site are only available where cookies are used.

Most cookies are ‘session cookies’ and they are automatically deleted from your hard drive when you leave the Site. You may be able to set your browser up to refuse our cookies, but this may mean you can’t use some features of the Site.

Security

We use various security techniques to protect your data from unauthorized access from within and outside our organization, but the nature of the internet is such that we cannot guarantee complete security.

Changes to this Policy

We reserve the right to change or add to this policy at any time. If we decide to make any changes, we will detail those changes on this page and will also highlight the fact that changes have been made on our home page. However, if you do not use or have not used the Site for some time, we recommend that you check the current policy carefully, to ensure that you are aware of any changes to the type of information we collect, how we use it, and the circumstances under which we would disclose it to third parties.

Payment and Refund Policy

All services are billed upon clicking the “checkout” button, and are due immediately or upon the receipt of the invoice. Since all services and products sold by www.grandessays.com have intangible character, and we cannot prove whether the product or service was used upon the users’ access to it, thus we normally do not grant refunds after the payment is made. A full or partial refund can be made if the paper is proven to have been plagiarized or have not met the initial requirements.